The Innovative Technology Action Group (ITAG) is a regional initiative of the Chester County Workforce Investment Board and the Chester County Economic Development Council with grant funds received from the Pennsylvania Department of Labor and Industry.

ITAG Quarterly Meeting
Featuring the Presentation:
Managing the Generation Gap

Presented by: Marian Ward
Senior Training and Development Consultant
Training and Organizational Development Solutions
MidAtlantic Employers' Association (MEA)

Our values can impact how we view our work world as well as how we deliver our work. "Balanced lifestyle" vs "You should just be happy to have a job!" mentalities converge on the same playing field. Which is good or bad is not the issue, yet related conflict can arise. How do you manage a multi-generational workforce and still come in on budget and deliver your goals when few see eye to eye? Participants will be exposed to values and needs of multi-generations. What motivates individuals from different generations will be explored. Participants will gain valuable insights and walk away with practical skills for addressing the issues that can arise in a multi-generational workforce.

About the Presenter:
Marian Ward experienced in senior management, organizational development, coaching and training, has worked across a wide range of industries including pharmaceutical, food, health, retail, and manufacturing in both the profit and not-for-profit sectors. Her expertise is in partnering with senior management to develop in-house talent, strategically affect corporate culture, and improve business results.

Individuals and organizations have benefited from her high impact approach to training, instructional design and interactive facilitation skills. She has designed and implemented leadership, sales, customer service, interpersonal skills and operational training programs for major corporations. She is a graduate of University of Dayton earning a Bachelor of Science in Marketing and has completed Master's-level coursework in Instructional Systems at Penn State University. She is a qualified Myers-Briggs Type Indicator® trainer and is certified as a Centra E-meeting and WebEx facilitator for live web-based training. Marian has designed and conducted Breast Cancer Support Groups in the Greater Philadelphia area.

To register, go to http://www.cceconomicdevelopment.com/register/1-21-10/

*You must register by Tuesday, January 19 to receive presentation materials at the event.

Please contact Patti Van Cleave at pvancleave@cceconomicdevelopment.com
with any questions.

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